ORDER PROCEDURE

In the webshop you will find all our products. Just choose the products you want to purchase by clicking the cart button. When you need anything else click the "Continue Shopping" button.

Is your shopping cart filled to your liking, then select  one of the shipping method (costs will be in real time calculated) and click "Checkout".  Fill out your name and address and choose a payment method. Optionally you can specify a username and password so that your data will be filled in automatically for any following orders .

Click "Next". Check if your order and adress are filled out correctly. You can also print your order here. 
Click "Next" (to pay via iDEAL) and your order is placed. Foreign countries can pay in advance using the information below or by PayPal.

Within the ordering process you can always go one or more steps back or cancel ordering.

SHIPPING

We deliver in EU countries. Are you interested in Innoseal® but outside the EU? Please send a mail, we transfer your request.

For all orders you will pay a contribution for shipping depending of your choice of shipping method. All available options will be shown. The correct shipping costs will appear automatically during this ordering process.

DELIVERY TIMES

Bag 'n Seal tries to deliver your order within 1 work day after receiving your payment.
Shipping to foreign EU countries may take a few days longer, depending of your shipping choice. UPS automatically calculate real time delivery time and costs.

PICK UP THE ORDER YOURSELF

It is possible to pick up you order in Emmeloord. 
Once your order is ready, we will contact you via email to make an appointment.

Bag 'n Seal has 3 options for paying your order:

1. PAY IN ADVANCE

You can transfer the total amount to Account

IBAN NL25RABO0301609659 tnv We-pack

Customers outside the Netherlands (within the EU) need the following information:

IBAN: NL25RABO0301609659 
BIC / SWIFT: RABONL2U

Note: do not forget to mention your order number, VAT/TAX number in the payment!


We always contact foreign costumers before shipping.


2. iDEAL

IDEAL allows you trusted, secure and easy checkout of your online purchases. You pay within your usual Internet payment environment, based on specific security methods of your own bank. So u can use iDeal, without you having to log on.

For more information visit the website of iDEAL.

3. PAYPAL

PayPal is world most secure payment platform, pay easy, and secure with Buyer Protection, Buyer Protection will reimburse you for the full amount of the item plus postage and packaging costs when the send item doesn't arrive or doesn’t match the seller’s description. PayPal allows you to pay easily with Visa, MasterCard, Maestro, American Express, Delta, Electron en bank cards.

For more information visit the website of PayPal.

WHAT TO DO TO CANCEL OR RETURN YOUR ORDER

The cancellation of an order, which has not yet been shipped, is free of charge. When you cancel the order after it has been shipped to you, package delivery should be refused.

If We-pack has already received your payment, we will refund the order amount within one week after we receive the returned goods, in good order. Shipping costs will not be refunded.

RETURN / cooling down period

Consumers are entitled to a cooling down period of 7 days without stating a specific reason to return the product. Exceptions here are especially for you assembled products. The product can only be returned unused and in the original, undamaged packaging.

For more information see article 4 in our terms of agreement.

You want to return the entire order? Items already in receipt should be sent to the return address below. Bag 'n Seal will refund the entire amount, including the shipping costs. The shipping costs for returning the items will be at your own expense.

Also when returning a part of your order, the shipping costs will be at your own expense. The amount of the returned items will be refunded to you within 14 days. Shipping costs are not refundable in these cases.

All cancellations, returns and exchanges must be made in writing to Bag 'n Seal. This can be done via email, fax or regular mail. Please provide your full name and invoice number.

For the refund of amounts already paid, we also need your IBAN and BIC / Swiftcode (foreign EU countries).

Please note that the account you specify for the refund has to be the same account of which you have made the payment to We-pack. This because of possible fraudulent refunds.

Any amounts already paid will be refunded to you within 14 days.

Return address:

Bag 'n Seal
Het Waterland 4
8302 XC Emmeloord

The Netherlands

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